Dwayne Smetzer

December 21, 2021

Dwayne obtained an MBA from Johns Hopkins University and brings three decades of non profit experience to WAP. He firmly believes in the business philosophy of Servant Leadership, incorporating it into his managerial style and promoting it throughout

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Karin Ward

December 20, 2021

Karin has an MBA from the University of Mary Hardin-Baylor, and is a seasoned finance professional with over 25 years of experience in accounting, payroll, and office administration. She has played a key role in the growth of companies across diverse

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Melissa Holt, PHR

December 20, 2021

Melissa brings two decades of experience in employee relations, team building, talent acquisition, and organizational development, with a focus on diversifying staff. She enjoys volunteering at her two daughters’ school and in her community, hiking

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Scott Terres, LPC, PhD

December 17, 2021

Scott started at WAP as a Call Center Agent and worked his way to the top of our EAP division. He is a Licensed Professional Counselor with a private practice in Austin and has a PhD in Family Sciences with a concentration in Family Therapy.

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Sasan Sadat-Sharifi

December 16, 2021

For more than 15 years, Sasan has led multiple technology transitions at WAP, including the release of the world’s first AI app for an Employee Assistance Program. Sasan is married, with one child.

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Tameka Alexander, LMSW

December 15, 2021

Tameka believes in the philosophy of “reach one, teach one”, and wants everyone to live up to their full potential. She holds a Master’s degree in Psychology and Social Work, bringing 15+ years of experience working in behavioral health, crisis

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Heather Mellor

December 11, 2021

Heather has a Master’s degree in Family and Child Studies. Her heart is in working with children with special needs and helping childcare providers. On her off time, she enjoys game nights, puzzles, reading, and spending time with her “zoo cr

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Misty Martin

October 9, 2021

Misty strengthens customer relationships, engagement, and retention by fostering proactive, consistent experiences. She collaborates across teams to improve communication, streamline processes, strengthen partnerships, and connect employees with valu

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