Leadership

Dwayne obtained an MBA from Johns Hopkins University and brings three decades of non profit experience to WAP. He firmly believes in the business philosophy of Servant Leadership, incorporating it into his managerial style and promoting it throughout the company.

Karin has an MBA from the University of Mary Hardin-Baylor, and is a seasoned finance professional with over 25 years of experience in accounting, payroll, and office administration. She has played a key role in the growth of companies across diverse industries.

Melissa brings two decades of experience in employee relations, team building, talent acquisition, and organizational development, with a focus on diversifying staff. She enjoys volunteering at her two daughters’ school and in her community, hiking, playing guitar, creating stained glass suncatchers, and woodworking.

Scott started at WAP as a Call Center Agent and worked his way to the top of our EAP division. He is a Licensed Professional Counselor with a private practice in Austin and has a PhD in Family Sciences with a concentration in Family Therapy.

For more than 15 years, Sasan has led multiple technology transitions at WAP, including the release of the world’s first AI app for an Employee Assistance Program. Sasan is married, with one child.

Tameka believes in the philosophy of “reach one, teach one”, and wants everyone to live up to their full potential. She holds a Master’s degree in Psychology and Social Work, bringing 15+ years of experience working in behavioral health, crisis management, and the foster care system.

Heather has a Master’s degree in Family and Child Studies. Her heart is in working with children with special needs and helping childcare providers. On her off time, she enjoys game nights, puzzles, reading, and spending time with her “zoo crew” of animals.

Misty strengthens customer relationships, engagement, and retention by fostering proactive, consistent experiences. She collaborates across teams to improve communication, streamline processes, strengthen partnerships, and connect employees with valuable EAP resources.