About Us

More than four decades of evidence-based initiatives


Our Story

WAP was born out of a discussion between labor leaders who were seeking to combat alcoholism and drug use among union members. In 1977, WAP was incorporated as a nonprofit in Austin, TX and secured its first contract with a union that same year. Terry Cowan became CEO in 1984 and introduced the nonprofit enterprise model, acquiring the PAL program in 1987 and winning the HIV Connection contract with the State of Texas in 1992.

By this time, WAP’s original services for union members had blossomed into a full-service Employee Assistance Program for enterprise customers named WAP EAP. The nineties saw the opening of satellite offices in Houston, Arlington and Oklahoma City. The latter serves as a base of operations for the Child Care Food Program contract with the State of Oklahoma, which was awarded in 1999.

In the early 2000s WAP acquired additional EAPs and merged them with WAP EAP, forming Alliance Work Partners. The Youth Advocacy program was acquired by WAP in 2004, and the Coordinated Training Services contract was awarded by the State of Texas the following year. In 2020, Dwayne Smetzer became the new CEO of WAP.

Culture and Values

We demonstrate the highest level of integrity in all of our business relationships, and total client satisfaction is the cornerstone of our service delivery.

Our workplace culture is driven by the business philosophy of Servant Leadership, which focuses on the growth and development of staff as the key to success.

We value the diverse backgrounds and experiences of our staff and encourage open dialog at all levels of the organization. Our long-standing Open-Door Policy provides a channel for new ideas to circulate, ensuring our continued relevance as an organization during times of change.

Job Opportunities

Accounting Generalist


Bachelor’s degree in accounting preferred. Combinations of Associate Degree in accounting with two years of experience in accounting or four years of accounting field experience can qualify.  Experience with nonprofit organizations preferred.  Must have knowledge of general accounting practices, procedures, and audits; budgeting and reporting; application of data processing; and the maintenance of accounting records and financial administration. Must perform complex calculations and analysis; interpret and apply appropriate laws and regulations.  Possess ability to handle multiple tasks simultaneously, with accuracy, and communicate effectively.  Experience required in accounting Software, computer operations, and Excel (or similar) spreadsheet applications.


Under the general direction of the VP of Accounting, the Accounting Generalist will be responsible for the following areas:

  • Manage Accounts Payable process from start to finish including; invoicing, check preparation, direct deposits, and spreadsheet management
  • Process requisitions (purchase orders)
  • Bank reconciliations
  • Prepare bank deposits
  • Accounts receivable invoicing
  • Payroll processing
  • Coordinate with other departments to ensure timely payments to vendors
  • Professional and prompt correspondence with regards to administrative requests
  • Assist other Accounting Department positions, as assigned by the Accounting Director in brief instances or as normal duties (general accounting practices apply to ensure separation of duties)
  • Other office duties as needed i.e. manage the front desk, answer phones, order office supplies
  • Reporting on any aspects of duties verbally or in written format

Misc: Meet or exceed contract or deliverable objectives; Responsible for personal critical/quantified performance measures; Document all service activity in designated database, electronic calendar, and other appropriate work databases as assigned; Respond to customer request & complaints in a timely manner and document service provided; Consistently communicate with internal stakeholders per email protocol

Job Application